Keurig Coffee Maker Touchscreen Not Working? Here’s The Quick Fix You Need To Know!
What To Know
- If the touch screen is unresponsive or slow to respond, try cleaning the screen with a soft, lint-free cloth dampened with a mild detergent solution.
- If the touch screen is behaving erratically, try performing a soft reset by unplugging the machine from the power outlet for at least 30 seconds and then plugging it back in.
- If the touch screen is completely unresponsive, check the power supply to ensure the machine is properly connected to a working outlet.
Keurig coffee makers have revolutionized the way people enjoy their daily cup of coffee. With their sleek designs and convenient features, Keurig machines have become a staple in many households and offices. However, even the most reliable machines can experience occasional glitches, and one of the most common issues users face is a malfunctioning touch screen. If your Keurig coffee maker’s touch screen has stopped responding or is behaving erratically, don’t panic! This comprehensive troubleshooting guide will provide you with step-by-step instructions to help you resolve the issue and get your Keurig machine back up and running in no time.
1. Check the Power Supply
Before delving into more complex troubleshooting steps, it’s essential to ensure that your Keurig coffee maker is properly connected to a power source. Make sure the power cord is securely plugged into a working outlet and that the outlet is receiving power. If you’re using an extension cord, ensure it is in good condition and securely connected to both the Keurig machine and the power outlet.
2. Clean the Touch Screen
A dirty or smudged touch screen can interfere with its functionality. Use a soft, lint-free cloth dampened with a mild detergent solution to gently wipe the touch screen. Avoid using harsh chemicals or abrasive materials, as these can damage the screen. Once you’ve cleaned the touch screen, dry it thoroughly with a clean cloth.
3. Perform a Soft Reset
A soft reset can often resolve minor glitches with the Keurig coffee maker‘s touch screen. To perform a soft reset, simply unplug the machine from the power outlet and wait for at least 30 seconds. After 30 seconds, plug the machine back in and turn it on. Check if the touch screen is now functioning correctly.
4. Update the Keurig Machine’s Firmware
Keurig coffee makers receive regular firmware updates that can fix bugs and improve the machine’s performance. To check if a firmware update is available, visit the Keurig website and download the latest firmware update for your specific model. Once you’ve downloaded the update, follow the instructions in the Keurig manual to install it on your machine.
5. Inspect the Touch Screen Ribbon Cable
If the touch screen is still not working after performing the steps above, it’s possible that the touch screen ribbon cable may be damaged or loose. To inspect the ribbon cable, you’ll need to open up the Keurig machine. Please refer to the Keurig manual for specific instructions on how to open your model. Once you’ve opened the machine, locate the touch screen ribbon cable. It’s usually a flat, flexible cable connecting the touch screen to the main circuit board. Check the cable for any signs of damage, such as tears, cuts, or loose connections. If you find any damage, you’ll need to replace the ribbon cable.
6. Replace the Touch Screen
If you’ve tried all the troubleshooting steps above and the touch screen is still not working, it may need to be replaced. Replacing the touch screen is a more involved repair, and it’s best to have it done by a qualified technician. You can find authorized Keurig repair centers on the Keurig website.
7. Contact Keurig Customer Support
If you’ve exhausted all the troubleshooting options and your Keurig coffee maker‘s touch screen is still not working, it’s time to contact Keurig customer support. You can reach Keurig customer support by phone, email, or chat on their website. They will be able to provide you with further assistance and may even be able to arrange for a repair or replacement of your machine.
Troubleshooting Tips
- If the touch screen is unresponsive or slow to respond, try cleaning the screen with a soft, lint-free cloth dampened with a mild detergent solution.
- If the touch screen is behaving erratically, try performing a soft reset by unplugging the machine from the power outlet for at least 30 seconds and then plugging it back in.
- If the touch screen is completely unresponsive, check the power supply to ensure the machine is properly connected to a working outlet.
- If the touch screen is still not working after trying the above steps, it may need to be replaced. Contact Keurig customer support for assistance.
Top Questions Asked
Q: Why is the touch screen on my Keurig coffee maker not working?
A: There are several reasons why the touch screen on your Keurig coffee maker may not be working. These reasons include a dirty touch screen, a loose or damaged touch screen ribbon cable, a software glitch, or a hardware failure.
Q: How do I clean the touch screen on my Keurig coffee maker?
A: To clean the touch screen on your Keurig coffee maker, use a soft, lint-free cloth dampened with a mild detergent solution. Avoid using harsh chemicals or abrasive materials, as these can damage the screen.
Q: How do I perform a soft reset on my Keurig coffee maker?
A: To perform a soft reset on your Keurig coffee maker, simply unplug the machine from the power outlet and wait for at least 30 seconds. After 30 seconds, plug the machine back in and turn it on.
